Tealfeed is a platform where appointment-based service businesses publish storefronts, take bookings, and serve their clients. Trust is the entire product: a client books because the storefront is honest, and a professional builds a practice because the platform is safe. These guidelines protect that trust.
They apply to everything you publish or send through Tealfeed: your storefront, service descriptions, articles, images, booking pages, and the communications you send to clients through the platform. Violating them can result in content removal, limits on your storefront’s visibility, or temporary or permanent suspension of your account, depending on the severity and frequency of the violation.
Be a real business, honestly presented
- Present yourself and your business truthfully. Your name, business name, qualifications, credentials, and experience must be accurate. Do not claim licenses, certifications, or affiliations you do not hold;
- Describe your services accurately: what the client gets, how long it takes, and what it costs. Prices shown at booking must be the prices charged;
- Do not fabricate social proof. Fake reviews, invented testimonials, purchased followers, and fictitious results are prohibited;
- Do not impersonate another person, business, or organisation, or misrepresent an affiliation with one.
Treat clients with respect
- Use client information only to serve that client. The contact details and records you keep on Tealfeed exist to run your practice, never to spam, sell, or share;
- Send communications a client would expect: booking confirmations, reminders, follow-ups about their service. Do not use Tealfeed to send unsolicited bulk or commercial messages;
- Contact lists you import must be lawfully collected, with the consent required by the laws that apply to you. Purchased, scraped, or harvested contact lists are forbidden;
- Never publish a client’s private information, communications, or images without their consent.
Safety: what we never allow
The following have no place on Tealfeed, in any content or communication, and are removed on sight:
- Violence and threats: content that threatens, incites, encourages, or glorifies violence against anyone;
- Hate: attacks on people based on race, colour, caste, ethnicity, immigration status, national origin, religion, sex, gender identity, sexual orientation, disability, medical condition, age, or similar protected characteristics, including slurs, negative stereotyping, and support for hateful groups;
- Harassment: bullying, shaming, degrading imagery, insulting language, or unwanted contact intended to intimidate or annoy, whether aimed at clients, other members, or anyone else;
- Exploitation of minors: zero tolerance. Any content that sexualises, exploits, or endangers minors is removed and reported to the relevant authorities;
- Self-harm promotion: content that encourages or glorifies self-harm or suicide;
- Non-consensual and intimate imagery: sharing intimate images or private communications without consent.
Businesses and content we do not host
- Illegal services, or services that facilitate illegal activity;
- Sexual services, pornography, and adult sexual content;
- Fraudulent schemes: scams, pyramid and multi-level recruitment schemes, and get-rich-quick offers;
- Unlicensed services in fields where a license is legally required (medical, legal, financial, and similar);
- Facilitation of gambling where unlawful;
- Content that spreads demonstrably harmful misinformation, including dangerous health claims;
- Sale of regulated or prohibited goods through the platform.
Protect the platform
- No phishing, malware, or links to deceptive or unsafe destinations;
- No attempts to circumvent security features, scrape data, or interfere with other users’ accounts;
- No creating accounts to evade a suspension;
- Respect intellectual property: publish only content you own or are licensed to use. See our Copyright Policy for how we handle infringement claims;
- Do not use Tealfeed’s name, logo, or trademarks in a way that suggests endorsement or affiliation.
Reporting a violation
If you encounter content or behaviour that violates these guidelines, email contact@tealfeed.com with a link to the storefront or content and a short description of the problem. Reports are reviewed by a human. We maintain a zero-tolerance policy for abusive behaviour toward the people reviewing reports.
Enforcement
We aim for enforcement that is proportionate and consistent: a first, minor violation usually results in content removal and a warning; serious or repeated violations result in suspension or permanent removal. Where the law requires it, or where notification could cause harm or the account appears automated, we may act without notice. Attempting to evade enforcement is itself a violation.
Appeals
If you believe your content or account was restricted in error, reply to the enforcement notice or write to contact@tealfeed.com with the details, or call +91 6264-075430. Appeals are reviewed by a person who was not involved in the original decision.