Tealfeed Private Limited (“Tealfeed”, “us”, “we”, “our”) provides content creation and marketing services through its website at www.tealfeed.com, as well as media forms, media channels, mobile applications (collectively “Site”) and services (including but not limited to content on the Site, interaction with social media pages and communication with our teams) which are linked, or connected thereto (“Service(s)”).
Tealfeed requests users (“user”, “you”, “your”) to carefully review these terms and conditions (“Terms of Usage”, “Agreement”, “TOU”, “Terms”), which apply to your access to and use of the Site and Services, and constitute a legally binding agreement between you (personally and/or on behalf of an entity) and Tealfeed.
By clicking consent (e.g., “Continue,” or “Sign-in”) and browsing or accessing the Site to avail our Services, you irrevocably and unconditionally agree to have read and understood, abide by, and be bound by all obligations stipulated in this TOU. If you do not agree to be bound by all or any terms and conditions in this TOU, you are requested to stop using the Site and its Services immediately.
Using the Site
Who can use it
The Site is intended for users who are at least thirteen (13) years of age. We have assumed that any user below eighteen (18) accessing the Site and Services is accompanied by a parent or guardian who has read and agreed to these Terms of Usage. We strongly recommend users below eighteen (18) be accompanied by a parent or guardian at all times when accessing the Site or Services.
Users who are at least eighteen (18) years of age may create an account to avail our Services. Any use of our Services by anyone under thirteen (13) years of age is expressly prohibited. By using our Services, you represent and warrant that you are eighteen (18) years or older, except under the guidance of parents or guardians.
User registration
Tealfeed provides a knowledge sharing platform allowing you to curate and market informative content through its Site and connected Services. To avail some or all of our Services, you are required to create an account by registering with your Google, LinkedIn, or email account on the Site, which is protected through login information including a username and password known only to you.
We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. You are entirely responsible for safeguarding and maintaining the confidentiality of your login credentials. Should a login occur using your credentials, it shall be deemed that your account has been accessed by you or any third-party to whom you have granted access.
Notify us immediately if you suspect or become aware of any unauthorised use of your account. You agree not to use the account or log in with the username and password of another user if (a) you are not authorised to use both or (b) the use would violate the Terms of Usage. Your account is tied to your creative output and cannot be sold or transferred for use by another user on the Site unless expressly permitted by you.
Privacy
Our privacy practices are set forth in our Privacy Policy. By accessing the Site, you are deemed to have agreed to and accepted our Privacy Policy, regardless of whether you are a registered user.
Payments
We use third-party payment processors to process payments for the purchase of Services or any content (including third-party content) through the Site. We use PhonePe for users in India and Stripe for users outside India. Before making any payments through third-party payment processors, you should review the applicable terms and policies (including privacy and data gathering practices) of the processor, as they may require your personal information to complete any purchase.
Closing your account
You may close your account at any time from account settings. We may terminate or suspend your account if you violate any of our policies (including these Terms) or for any other reason we may deem fit.
Changes to the Site
We may add or change features with or without notice to you as we improve your experience.
User representations
By registering on the Site, you represent, warrant and agree that:
- All registration information you submit will be true, accurate, current, and complete;
- You will maintain the accuracy of such information and promptly update it as necessary;
- You have the legal capacity and you agree to comply with these Terms of Usage;
- You are not under the age of thirteen (13) and are accompanied by a parent or guardian if you are below eighteen (18);
- You are not barred from using the Services or accessing the Site under the laws of India or any applicable jurisdiction;
- You will not use the Site for any illegal or unauthorised purpose;
- Your use of the Site will not violate any applicable law or these Terms of Usage.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account and refuse any current or future use of the Site.
For any third-party personal information you collect and provide to us (e.g., an email list of contacts you import to invite), you represent and warrant that:
- All such information has been lawfully collected by you, and you have acquired all requisite consent to provide it to us;
- You are not barred from collecting such information under the laws of India or any applicable jurisdiction;
- You have not collected such information for any illegal or unauthorised purpose;
- Our use of such information for the purpose you provided it will not infringe any rights of the third-party.
User restrictions
Tealfeed strictly restricts use of the Site and Services in any manner inconsistent with our terms and policies, as well as any applicable laws. A summary of such restrictions:
- You may not use the Site for any purpose other than that for which it is available.
- You cannot systematically retrieve data or other content from the Site without our permission.
- You cannot make any unauthorised use of the Site, including usernames or email addresses of other users.
- You cannot post sexual or abusive content, including pornographic material or content that promotes violence or harassment.
- You cannot use the personal information of other users for any illegal, unauthorised, or commercial purpose.
- You cannot circumvent, disable, or interfere with security-related features of the Site.
- You cannot impersonate another user or person, or use the username of another user.
- You cannot harass, annoy, or threaten any of our employees or agents.
- You cannot adapt the Site’s software or delete the copyright or other proprietary rights notice from content.
- You cannot disparage, tarnish, or otherwise harm us or the Site.
- You cannot use the Site in a manner inconsistent with applicable laws or our policies.
Territorial restrictions
The Services can be accessed from countries around the world and may contain references to Services and content that are not available in your country. The Services are controlled and offered by Tealfeed from its facilities in India. Tealfeed makes no representations that the Services are appropriate or available for use in other locations. Those who access or use the Services from other countries do so at their own volition and are responsible for compliance with applicable local laws.
Acceptable use
You are responsible for all your activity on the Site and the use of Services. You agree that you will not use the Site in a manner that:
- Is fraudulent or threatening, or in any way violates Tealfeed’s Community Guidelines;
- Jeopardises the security of your or other users’ accounts;
- Attempts to obtain the password, account, or security information of any other user;
- Violates the security of any computer network, or cracks any passwords or security encryption codes;
- Crawls, scrapes, or spiders any page, data, or portion of the Site;
- Decompiles, reverse engineers, or otherwise attempts to obtain source code or underlying ideas;
- Interferes with or disrupts the access of any user, host, or network, including viruses, overloading, flooding, spamming, scraping, or scripting.
User content on the Services
Contributions
While using the Site, you may create, submit, post, display, transmit, publish, market, and monetise content and materials (collectively “Contributions” or “Content”) on the Site by adding posts, texts, writings, videos, audios, photographs, graphics, comments, or other material to your profile. Your Contributions may be viewed by users of the Site and through third-party websites.
You acknowledge that the creation, distribution, transmission, or public display of your Contributions does not infringe the proprietary rights of a third party, including any copyright, patent, trademark, trade secret, or moral rights.
You are the creator and owner of, or have the necessary licenses, rights, consents, releases, and permissions to use and to authorise us and the Site to use your Contributions in any manner contemplated by the Site and these Terms. You accept full responsibility for avoiding infringement of intellectual property or personal rights of others. You agree to pay all royalties, fees, and any monies owed to any person by reason of your Content.
Your Contributions are not false, inaccurate, misleading, obscene, lewd, filthy or otherwise objectionable. Your Contributions are not unsolicited and unauthorised advertising, promotional materials, spam, mass mailings, or any other form of solicitation. Your Contributions do not violate applicable laws, rules, or regulations, and do not violate the privacy or public rights of any third party. Your Contributions do not contain material that solicits personal information from or exploits anyone under the age of 18.
Newsletter
If you publish a Newsletter on the Site, you are a Publisher. If you subscribe to a Newsletter, you are a Reader. A Publisher may offer Newsletter subscription for free or for a subscription fee, set at the Publisher’s discretion. A Publisher may delete one or more of their Newsletters at their discretion, but any refund obligations for the remaining portion of a paid subscription term are solely the Publisher’s responsibility. Tealfeed has no obligation to facilitate the resolution of disputes between Publishers and Readers beyond directing inquiries to the appropriate Publisher pursuant to the Creators Agreement.
Ownership
You (or your licensors) retain ownership of the copyright and other intellectual property in your Content, subject to the non-exclusive rights granted below. Any original content you post, upload, share, store, or otherwise provide to Tealfeed remains yours and is protected by copyright and any other applicable intellectual property laws.
License and permission to use your Contributions
By submitting, posting, or displaying your Contributions on the Site, you grant Tealfeed a non-exclusive, irrevocable, worldwide, royalty-free, fully paid-up, transferable, sublicensable license to use, copy, reproduce, process, adapt, modify, create derivative works from, publish, transmit, store, display, distribute, translate, and otherwise use your Contributions in connection with the operation or use of the Site or the promotion, advertising, or marketing of our Services, in any and all media or distribution methods.
We may preserve your Contributions and may disclose them and related information if required to do so by law or in good-faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms; (c) respond to claims that your Contributions violate the rights of third parties; (d) detect, prevent, or address fraud, security, or technical issues; or (e) protect the rights, property, or personal safety of Tealfeed, its users, or the public.
Third-party websites and content
The Site may contain links to other websites as well as articles, photographs, graphics, music, videos, information, applications, or software belonging to third parties (“Third-party Content”). Third-party content is not investigated, monitored, or checked for accuracy by us, and we are not responsible for any third-party websites or content accessed through our Site. If you leave the Site and access third-party content, you do so at your own risk and these Terms no longer govern you.
Tealfeed content and materials
All intellectual property in or related to the Site (specifically including, but not limited to, our software, Tealfeed marks, the Tealfeed logo, but excluding your Contributions) is the property of Tealfeed, or content posted by other Tealfeed users licensed to us.
All data we collect about use of our Site by you or others is the property of Tealfeed. Data does not include your Contributions and is separate from our Content and Materials.
Subject to your compliance with this TOU, Tealfeed grants you a limited, non-exclusive, revocable, non-transferable license to (i) view and download any content of the Site solely for personal and non-commercial purposes; and (ii) access, modify, edit, and download any Content. You have no right to sublicense the license rights granted herein.
User interactions
Tealfeed does not control or guarantee the quality, safety, or legality of Contributions of any users on the Site, the truth or accuracy of the content, the information provided by any users through the Site, or the integrity, responsibility, or any action of any users on the Site. You are solely responsible for your interactions with other users; while Tealfeed does not take part in any interactions, we may, in our discretion, help facilitate the resolution of disputes between users.
Limitation of liability
To the maximum extent permitted by law, we and our managing members, employees, shareholders, affiliates, agents, and suppliers will not be liable for any indirect, special, incidental, consequential, or multiple damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill, or other intangible losses, resulting from: (a) your access to or use of or inability to access or use the Services; (b) the conduct or content of other users or third parties on or through the Services; or (c) unauthorised access, use, or alteration of your content. In no event will our liability for all claims relating to the Services exceed the greater of any amount towards subscription, if any, paid by you to Tealfeed.
Tealfeed Connect: payment, refunds, and cancellation
Creators have the option to offer services through the Tealfeed Connect feature. You have the option to conduct free Discovery Calls and paid sessions on Tealfeed. Creators set their fee at their own discretion; Tealfeed takes no intervention in pricing.
- If a mentee or mentor requests a reschedule and the other party does not accept it, the session shall take place on the originally decided date with no refunds.
- If a mentor cancels a session, the fees paid by the mentee are refunded.
- The average turnaround time for a refund is approximately 7 business days. The entire process typically takes 7 to 10 business days.
Mentees are expected to attend all scheduled sessions. A no-show is considered a no-show, with no refund or rescheduling for that session, and the amount deposited in the mentor’s account.
Miscellaneous
Intellectual property rights
All source code, databases, software, design, audio, video, text, photographs, functionality, and graphics on the Site, and the trademarks, service marks, and logos contained therein are owned and controlled by us and are protected under Indian trademark and copyright laws and other intellectual property laws. Our content and materials are provided on the Site on an “AS IS” basis for your information.
Modifications
We reserve the right to modify, change, or remove contents from the Site at any time or for any reason at our sole discretion without notice.
Advertisements
We allow advertisers to display their advertisements and other information in certain areas of the Site.
Dispute resolution
In case any dispute arises, the parties agree to first attempt to negotiate informally for at least 120 days before initiating arbitration, the proceedings of which shall be in accordance with the (Indian) Arbitration and Conciliation Act, 1996. The venue and the seat of arbitration shall be New Delhi. These Terms are governed by the laws of the Republic of India, and the courts in New Delhi, India shall have exclusive jurisdiction over any disputes arising between you and Tealfeed.
Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from any loss, damage, liability, claim, or demand made by any third party arising out of your Contributions, use of the Site, breach of these Terms, or your violation of the rights of a third party.
Infringement of intellectual property
Tealfeed reserves the right to delete or disable content alleged to be infringing the intellectual property rights of others, and to terminate accounts of repeat infringers. We respond to notices of alleged copyright infringement that comply with the law; please report such notices using our Copyright Policy.
Amendments
We may make changes to these Terms from time to time. If we make changes, we’ll provide you with notice by sending an email to the email address associated with your account, offering an in-product notification, or updating the date at the top of these Terms. Unless we say otherwise, the amended Terms will be effective immediately, and your continued use of our Services will confirm your acceptance.
Severability
If any provision is unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of any remaining provisions.
Assignment
You may not assign, delegate, or transfer these Terms or your rights or obligations hereunder, or your Tealfeed account, in any way without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.
No joint venture
You acknowledge and agree that you are not an employee, agent, partner, or joint venture of Tealfeed, and you do not have any authority to bind us in any respect.
Entire agreement
You agree that these Terms are the complete and exclusive statement of the mutual understanding between you and us, and that they supersede all previous written and oral agreements relating to the subject matter.
Disclaimers
The Services are provided “AS IS” and “AS AVAILABLE” and to the extent permitted by law without warranties of any kind, either express or implied. We do not represent or warrant that the Site and Services will always be secure, error-free, or timely; will always function without delays, disruptions, or imperfections; or that any content obtained through the Site will be accurate.
Contact us
For any queries, write to us at contact@tealfeed.com or call +91 6264-075430.