Product/The 8 Operations/Retention

Retention

Churn signals, renewal nudges, re-booking prompts. AI saves clients before you knew they were drifting.

+38%

Lift in 6-mo retention

< 24h

From signal to nudge

4

Save flows per scenario

01·What it does

The full picture.

Most service businesses lose more revenue to drift than to outright cancellation. A client misses a booking, then misses two, then quietly disappears. Tealfeed catches this before it becomes a goodbye.

TIA watches the signals. A long gap between sessions, a missed payment, a sentiment dip in messages. The right nudge goes out automatically, in your voice. You only get pulled in when a save needs you in person.

02·Key capabilities

What you get out of the box.

Churn signals

Behavioural cues TIA watches: gap length, payment friction, message sentiment, booking cadence.

Renewal nudges

Automated outreach at the right cadence, in your voice. Never feels like a templated email.

Re-booking prompts

After every session, the next slot is offered. After every drift, a friendly re-engage.

Win-back flows

Multi-touch sequences for clients who have been quiet too long. With escalation to you for high-value saves.

03·The split

What TIA runs. Where you stay in charge.

TIA HANDLES
  • Watches behavioural signals across every client
  • Triggers the right save flow at the right time
  • Drafts re-engagement messages in your voice
  • Escalates high-value churn risk to you
YOU STAY
  • The save call when a relationship is on the line
  • Tune which signals matter and which are noise
  • Approve high-value win-back offers
  • Decide when to let a client go gracefully

Ready to put Retention to work?

Free to start. Set up in under five minutes.